Scale your clients faster with Kaizan

Kaizan automates your tasks using conversation intelligence and highlights what will increase client success and revenue.

What users are saying

Building the future of relationship management
with innovative client-centric teams

"We're dedicated to providing great client service and Kaizan is giving our CS team an edge in efficiency and service."

Lisa Hau

COO, Bidstack PLC

“Kaizan's AI helps our team track tasks and client health so we can overdeliver on our client expectations.”

Jason Codrington

Client Services Director, Scale Digital

"We strive to deliver best in class service to our partners and Kaizan's technology is a really useful tool to help support that mission."

George Mead

Partnerships Director, Fnatic

Feature Highlights

Guiding your company to retain and grow clients with Kaizan's
Client Intelligence Platform

Focus on the client,
we'll manage the admin

Kaizan uses advanced language models and conversation intelligence to extract the key tasks and actions you’ll need to enable client success.

Create the best experience for clients

Kaizan populates client work streams for you; summaries of all conversations, the next steps, and risks and opportunities that assist the team with client retention and growth.

Insights that will increase revenue

What topics are being talked about? Is sentiment up or down?
Finally, an unbiased view of what’s really happening across your client portfolio.

Expert Series

How Client Success leaders are preparing for digital
relationship management

Building Captify; A Client-Centric Global Organisation

Dominic has scaled Captify globally into the pre-eminent search intelligence solution for advertisers. Here he tells Kaizan how he built a global business while remaining client-centric.

Dominic Joseph

Founder, Captify

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Future of Media and Client Management

Matthew Sullivan-Pond has managed media publications in the UK and US, he talks to Kaizan about the evolving nature of client relationships in media.

Matt Sullivan-Pond

Dennis Publishing

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Building Client-Centric Organisations And The Future Of Relationship Management

Your aim is to identify trade-ons between the best interests of your company and your client. Trade-offs should be the exception, not the rule, even when there's conflict or concession.