Detect client risks earlier.
Scale clients faster.

Kaizan uses conversation intelligence to highlight client health
and what will increase revenue.
What users are saying

Building the future of relationship management
with innovative client-centric teams

"We're dedicated to providing great client service and Kaizan is giving our CS team an edge in efficiency and service."
Lisa Hau
COO, Bidstack PLC
“Kaizan's AI helps our team track tasks and client health so we can overdeliver on our client expectations.”
Jason Codrington
Client Services Director, Scale Digital
"We strive to deliver best in class service to our partners and Kaizan's technology is a really useful tool to help support that mission."
George Mead
Partnerships Director, Fnatic
Feature Highlights

Guiding your company to retain and grow clients with Kaizan's
Client Intelligence Platform

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Focus on the client,
we'll manage the admin

Kaizan uses advanced language models and conversation intelligence to extract the key tasks and actions you’ll need to enable client success.
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Create the best experience for clients

Kaizan populates client work streams for you; summaries of all conversations, the next steps, and risks and opportunities that assist the team with client retention and growth.
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Insights that will increase revenue

What topics are being talked about? Is sentiment up or down?
Finally, an unbiased view of what’s really happening across your client portfolio.
Expert Series

How Client Success leaders are preparing for digital
relationship management

Key Principles in Strategic Client Management

Strategic client management is the process of developing and maintaining relationships with key clients. It provides a framework for defining and implementing strategies for retaining and growing high-value clients.
Team
Kaizan

Stakeholder Mapping 101:Why Is It Critical In Managing Client Relationships?

Stakeholder mapping is critical in managing client relationships as it helps businesses build trust, establish open communication channels, and create a collaborative partnership. We share our tips on how to do it effectively.
Team
Kaizan

How to Onboard New Client Service Team Members

A well-planned and structured approach is essential to onboarding new client service team members. Read our guide to set up your team for success.
Team
Kaizan
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