Scale your clients faster with Kaizan

Kaizan automates your tasks using conversation intelligence and highlights what will increase client success and revenue.

What users are saying

Building the future of relationship management
with innovative client-centric teams

"We're dedicated to providing great client service and Kaizan is giving our CS team an edge in efficiency and service."

Lisa Hau

COO, Bidstack PLC

“Kaizan's AI helps our team track tasks and client health so we can overdeliver on our client expectations.”

Jason Codrington

Client Services Director, Scale Digital

"We strive to deliver best in class service to our partners and Kaizan's technology is a really useful tool to help support that mission."

George Mead

Partnerships Director, Fnatic

Feature Highlights

Guiding your company to retain and grow clients with Kaizan's
Client Intelligence Platform

Focus on the client,
we'll manage the admin

Kaizan uses advanced language models and conversation intelligence to extract the key tasks and actions you’ll need to enable client success.

Create the best experience for clients

Kaizan populates client work streams for you; summaries of all conversations, the next steps, and risks and opportunities that assist the team with client retention and growth.

Insights that will increase revenue

What topics are being talked about? Is sentiment up or down?
Finally, an unbiased view of what’s really happening across your client portfolio.

Expert Series

How Client Success leaders are preparing for digital
relationship management

Understanding the Key Drivers of Client Engagement

A client who is emotionally engaged is likely to be a repeat buyer and evangelist. The key to client engagement is understanding what drives that jump from consumption to commitment.

Team

Kaizan

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Five Strategies for Preventing Client Churn

Acquiring new clients costs a business at least five times as much retaining a client, making the process of managing client churn a fundamental part of client success. Implement these strategies to help reduce client churn.

Team

Kaizan

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Q&A: Ray Jenkin on The Future Of Client Relationship Management

Ray is a seasoned business leader with 19+ years of experience in building market challenging organisations in high growth areas. He talks to Kaizan about the challenges facing client success teams and the future of client relationship management.