Detect client risks earlier.
Scale clients faster.
Kaizan uses conversation intelligence to highlight client health
and what will increase revenue
What users are saying
Building the future of relationship management
with innovative client-centric teams
"We're dedicated to providing great client service and Kaizan is giving our CS team an edge in efficiency and service."
COO, Bidstack PLC
“Kaizan's AI helps our team track tasks and client health so we can overdeliver on our client expectations.”
Client Services Director, Scale Digital
"We strive to deliver best in class service to our partners and Kaizan's technology is a really useful tool to help support that mission."
Partnerships Director, Fnatic
Guiding your company to retain and grow clients with Kaizan's
Client Intelligence Platform
Focus on the client,
we'll manage the admin
Kaizan uses advanced language models and conversation intelligence to extract the key tasks and actions you’ll need to enable client success.
Create the best experience for clients
Kaizan populates client work streams for you; summaries of all conversations, the next steps, and risks and opportunities that assist the team with client retention and growth.
Insights that will increase revenue
What topics are being talked about? Is sentiment up or down?
Finally, an unbiased view of what’s really happening across your client portfolio.
How Client Success leaders are preparing for digital
12 Tips for facilitating a Client Workshop
Client workshops can provide a valuable outside view on a company and are essential in building successful client relationships. Read our guide to become an expert facilitator.
How to Re-Engage Inactive Clients
Client Churn is expensive; re-engaging with inactive clients can allow businesses to reconnect with anyone that has previously shown an interest in their products or services and may be more likely to become an active customer.
The Importance of Cross-Functional Collaboration for Client Service Teams
Cross functional team collaboration is critical in delivering a positive client experience and in building successful client relationships. Read our guide for best practices on how to enable cross-functional collaboration within your organisation.
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