Client story · Global agency
Jellyfish
Standardised account health across 9 offices in a quarter.
9 OFFICES · 1 SOURCE OF TRUTH
PS
9
offices live
Q1 → Q2
rollout time
1
source of truth
We standardised account health across 9 offices in a quarter.
PS
Before Kaizan.
Every Jellyfish region ran a slightly different account health framework. Comparing accounts globally was impossible; escalations got lost between time zones.
What changed.
Kaizan rolled out as the shared health layer. The Insights agent normalised signal across regions; the Risk agent gave global ops a single watchlist.
What it unlocked.
Priya's team can now answer “which accounts in EMEA need a partner conversation this week” in one minute, not one day.